Privacy statement

1 Data controller
Länsimetro Oy
Piispanportti 10 FI-02200 ESPOO, FINLAND
satu.linkola@lansimetro.fi

2. Contact person for matters concerning the register

Satu Linkola
Piispanportti 10 FI-02200 ESPOO, FINLAND
satu.linkola@lansimetro.fi

3. Name of the register

Feedback register of the Länsimetro Oy website.  The feedback register contains feedback obtained through the website and by phone.

4. Purpose of processing personal data

Personal data is processed for handling feedback and for responding to it.

5. Data content of the register

The user may provide the following personal data:
name
email address
other free-form information.

In addition, we save the form submission date and time.

6. Regular sources of data

Data contained in the register is only obtained directly from data subjects themselves using online forms.

7. Regular data disclosures

Register information is used within the project for handling feedback, and it is not disclosed to third parties.

8. Information disclosures outside the EU/EEA

No data is disclosed or transferred outside the EU or the EEA.

9. Principles of register protection

Only the data controller and persons expressly authorised by it have access to the data in the register. Only designated individuals are entitled to process and maintain the data contained in the register. Users are bound by the obligation of secrecy.

The data network and IT hardware in which the register is located are protected by a firewall and other technical means. IT equipment is located in locked and guarded facilities.

10. Right of access

Everyone has the right to check personal data concerning him or her.

The request for personal data must be made in written, hand-signed letter or in person at the data controller’s location. The request shall be directed to the data controller.

Making a personal data request is free of charge once every twelve (12) months.

11. Right to request rectification

Everyone has the right to request rectification of inaccurate data.

The rectification request must be filed in writing and be sufficiently detailed: it must include name and both erroneous and corrected information. The request shall be directed to the data controller.

12. Cookies

This website uses cookies. Cookies are information describing the use of the web service which are stored on the user’s device and which may be used for directing connections between the web browser and server. Users may refuse to use cookies by selecting the appropriate settings on their browser.

13. Analytics on this site

This site uses cookies and log files to analyse traffic and usage of this site. Users’ personal data is not linked to the traffic data.

14. Information retention times

Personal data will be retained only for as long as necessary to fulfil the purposes for which the data was collected.